Qualification
Bachelor’s degree in Business, Marketing or a related discipline
Technical/Functional Skills
* One to two years related experience and/or training
* Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
* Ability to write reports, business correspondence, and procedure manuals.
* Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
* Ability to define problems, collect data, establish facts, and draw valid conclusions.
* Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables..
* Fluent written and spoken English.
Roles & Responsibilities
* Delight the customer with billing assistance to inquiries via phone, chat, and email.
* Quote prices for services, upgrades, downgrades, etc.
* Review incoming orders to ensure service is delivered promptly.
* Check orders that have been flagged for review for possible activation.
* Process account terminations and refunds, where applicable.
* Handle chargeback inquiries.
* Perform regular audits.
Process
Aptitude tests, Technical tests, Interviews, Medical Health Checkup
Reimbursement
Best in Industry
Location
Remote (Work From Home)
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